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A provider's quality assurance agreement will currently be detailed as follows;

Policy Area

B.1 Communications


B1.1 Communication with Learners

B1.2 Communication with Staff

B1.3 Communication with Other Stakeholders

To support providers in implementing quality assurance policy area on communications and the provider's communications responsibilities across all quality assurance areas, the Further Education Support Service (FESS) established a communications task group in 2010. 

Through the workings of this task group the following resource was developed to support Department of Education and Skills (DES) funded FE providers:

bookGraphic_43_x_43  View Communicating in a Further Education Context